We are so happy you have chosen VIP Services, LLC! We are proud to provide a variety of virtual administrative services that are customized to accommodate each client. The following agreement is specific to your business/personal needs or requests and we are excited to serve you.
You have chosen the 40-hour monthly package for the amount of $2000. Monthly recurring packages include the following:
*Up to 1 hour on board with the team
*Dedicated Virtual Business Manager (VBM) to coordinate tasks/deadlines/goals
*Access to Full Team Talents/Skills
*Two Hours Grace monthly if needed
*Additional Hours Available at $50/hour
Hereafter, for simplification, purchasing business owner shall be known as “Client” and VIP Services shall be known as the “Service Provider.”
Package and Payment
Your package will be reviewed quarterly to assure you are in the right package for you. Timekeeping will be tracked up to the minute. You can adjust your package at any time, and will continue to renew as monthly payments by Client continues. All payments will be automatically scheduled to be paid via debit card, credit card, or ACH transfer unless otherwise specified. Per this agreement, the Client shall pay the rate as outlined above. The Client understands that any services rendered outside of this agreement will result in additional charges or an upgrade to the next package level.
The Service Provider may terminate services due to lack of payment, late payment consistency, or compatibility reasons by providing the Client with 30-day written notice. The Client may terminate service at any time with a 30-day notice if their monthly invoice has been paid up to date. Any returned payment shall result in an additional $35 fee. A late payment fee of 6% of the overdue amount will be applied on the 16th of each month as necessary.
Terms and Conditions
The Service Provider is and throughout this Agreement shall be an independent contractor and not an employee, partner, or agent of Client. The Service Provider shall not be entitled to nor receive any benefit normally provided to employees such as, but not limited to vacation payment, retirement, health care or sick pay. Client shall not be responsible for withholding income or other taxes from the payments made to Service Provider. The Service Provider shall be solely responsible for filing all returns and paying any income, social security or other tax levied upon or determined with respect to the payments made pursuant to this Agreement.
Confidentiality/Security
The Service Provider agrees to use available discretionary precautions and safeguards to ensure privacy and data security. The Service Provider is not responsible for delays to service resulting from any unforeseen circumstances, internal or direct updates/damages to chosen form of software, nor Internet connectivity issues. The Service Provider agrees to address and resolve any complaints within 48 hours, whenever possible. Service Provider agrees to hold confidential all information and specialized training received from Client and shall not at any time directly or indirectly disclose, publish or use any confidential information and/or specialized training for the benefit of anyone other than the Client. This restriction shall apply to all information received prior to or during the period of this agreement and continue in effect after the Agreement ends in perpetuity or until such information becomes a part of the public domain.
All records and other documents pertaining to Client's business/personal, whether created by the Service Provider or by others, shall belong to Client and be considered “Company Records.” Service Provider agrees to maintain and keep all Company Records and client information confidential. The Client and Service Provider agree to use the services in an ethical and professional manner that is compliant with state and federal laws. A breach of this Agreement of services or any addendum entitles the Service Provider to claim monetary damages from the Service Provider. If brought to arbitration, the Client will be liable for any and all legal and resolution fees incurred as required in the state of Maryland, or other United States.
By signing below, you acknowledge and consent to the terms and conditions of the service agreement above: